To notify us of a non-emergency maintenance issue, please click on the Request Maintenance button above and submit the form. To pay your rent online, click on the "Pay My Bill Online" button, which will take you to the PayLease website. If this is your first time paying online, complete the "New Users Registration".
If you have any feedback to share with us, email us at firstname.lastname@example.org, call us at 855-HAI-MGMT (424-6468), or fill out the form on our Contact Us page. We will be back in touch with you within 24 hours.
Now That You've Moved In, Log In!
Click "Resident Portal" to submit a service request, pay your rent online, and so much more!
Here's how to get the most out of the ActiveBuilding Resident Portal:
Check Your Email
- Check your email for an invitation link
- No email? Contact the leasing office
We Want to Get to Know You Better
- Fill out your profile & contact information
- Learn about community events, important updates, & emergency notifications
How Best to Reach You
- Choose your preferred method of contact
- Email, Text, or Phone
Connect with Your Neighbors
- Post on the Community Wall - a residents-only, private, online space
- Swap news, make recommendations, and plan events with other residents
- Join groups & connect with residents that share the same interests
Request for Service
- Submit non-emergency service requests 24/7 online
- Receive email, text, or voice message service request status updates
- Easily communicate with office staff
Convenient Online Payment
- Register to pay rent online
- Schedule recurring or make one-time payments easily